Flight Support Service
Frequently Asked Questions
Are you an airline?
No. Flight Support Service is an independent travel services company. Flights are operated by the relevant airline.
Can you change my existing booking?
We can assist with changes where the airline fare rules allow. Fees and fare differences may apply.
How do I find a flight?
Enter your trip details and contact a travel specialist for availability and fares. We confirm the details before booking.
How do refunds work?
Refund eligibility depends on the airline fare rules. See our Refund & Cancellation Policy.
Can you help with seats and baggage?
Yes, subject to airline availability and fees.
What travel documents do I need?
You are responsible for passports, visas and entry requirements. Check official government sources for your destination.
How do I reach you fastest?
For urgent travel assistance, please call us.